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Welcome to LGS Jewels. Thank you for visiting www.LGSJewels.com.
These Terms & Conditions explain how our website works and the rules for using our services. By using our website or placing an order, you agree to these terms. Please read them carefully.
LGS Jewels is committed to offering genuine, high-quality jewellery with honest pricing and reliable customer service. We want every customer to have a safe, enjoyable, and transparent shopping experience.
By placing an order on our website, you confirm that:
You are at least 18 years old or are purchasing under the supervision of a parent or guardian.
The information you provide is accurate and complete.
You are legally allowed to enter into a purchase agreement.
We do our best to ensure that every product is described accurately.
However:
Product images may appear slightly different due to screen settings, lighting, or photography.
As many jewellery pieces are handcrafted, slight variations in finish, texture, weight, or dimensions may occur.
Gold and silver jewellery weights may vary slightly within normal manufacturing limits.
Product specifications are subject to correction if an unintended error occurs.
All prices are displayed in Indian Rupees (INR).
Prices include applicable taxes unless mentioned otherwise.
Shipping charges, if applicable, will be shown during checkout.
We reserve the right to change prices without prior notice.
If a pricing error occurs due to a technical issue, we may cancel the order and issue a full refund.
After placing an order:
You will receive an order confirmation.
Your order will be processed after successful payment verification.
We reserve the right to cancel or decline any order in cases such as:
Incorrect pricing
Product unavailable
Payment verification failure
Suspected fraud
Incorrect customer information
If we cancel your paid order, the full amount will be refunded to your original payment method.
We accept secure online payment methods available on our website.
Your payment information is processed through trusted payment gateways. LGS Jewels does not store your complete card or banking details.
We aim to dispatch orders as quickly as possible.
Delivery times may vary because of:
Customer location
Weather conditions
Courier delays
Public holidays
Unexpected circumstances beyond our control
While we make every effort to deliver on time, exact delivery dates cannot always be guaranteed.
Our Cancellation, Return, and Refund Policy forms an important part of these Terms.
Please refer to our dedicated policy page for complete details.
Returned products are inspected before refunds are approved to ensure the item received matches the one originally delivered and meets our return conditions.
Please inspect your package when it arrives.
If the package appears damaged or tampered with:
Take clear photos before opening.
If possible, refuse delivery.
Contact our support team immediately.
This helps us resolve issues quickly with the courier.
We stand behind the authenticity of our jewellery.
Where applicable:
BIS Hallmarked Gold Jewellery is supplied with the required hallmark.
Certified products include the relevant certification wherever applicable.
Normal wear and tear, accidental damage, misuse, improper handling, or unauthorized repairs are not covered.
Customers agree to:
Provide accurate billing and shipping information.
Keep account details secure.
Use the website lawfully.
Not misuse, copy, or interfere with the website.
All content on LGSJewels.com—including product images, logos, graphics, text, videos, and designs—is the property of LGS Jewels unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use any content without written permission.
While we work hard to provide accurate information and excellent service, LGS Jewels shall not be responsible for indirect or consequential losses arising from:
Website interruptions
Technical issues
Courier delays
Customer misuse of products
Events beyond our reasonable control
Our maximum liability, where applicable under law, will generally be limited to the amount paid for the affected order.
Your privacy is important to us.
Any personal information collected is handled according to our Privacy Policy and used only for legitimate business purposes.
We may update these Terms & Conditions from time to time to reflect changes in our business, services, or legal requirements.
The latest version will always be available on our website.
These Terms & Conditions are governed by the laws of India.
Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the competent courts where LGS Jewels operates.
If you have any questions about these Terms & Conditions, we're always happy to help.
LGS Jewels
Customer Care Helpline:- +91-7860509581
Customer Care Email:- info@lgsjewels.com
Business Hours:- Wed to Mon : 10 AM - 5 PM Tuesday: [Closed]
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