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At LGS Jewels, we are committed to delivering your jewellery safely, securely, and as quickly as possible. Every order is carefully packed to ensure it reaches you in perfect condition.
Orders are usually processed within 1–3 business days after payment confirmation.
Personalized, customized, or made-to-order jewellery may require additional processing time. If so, we will inform you of the expected dispatch date.
Orders are processed only on business days (excluding Sundays and public holidays).
Estimated delivery timelines are:
Within India: 3–7 business days after dispatch.
Delivery to remote or difficult-to-reach locations may take a little longer depending on the courier service.
Please note that delivery times are estimates and may vary due to weather conditions, festivals, courier delays, or other circumstances beyond our control.
Shipping charges, if applicable, will be clearly displayed during checkout before you complete your order.
From time to time, we may offer free shipping on selected products or promotional campaigns.
Once your order is shipped, you will receive a shipping confirmation along with a tracking number (where available). You can use the tracking details to monitor your shipment until it is delivered.
Please ensure that the shipping address and contact details provided during checkout are accurate and complete.
If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us by the courier. In such cases, additional shipping charges may apply for re-dispatch.
All jewellery is packed with care to protect it during transit. Depending on the product, your order may include:
Secure protective packaging
Jewellery box or pouch (where applicable)
Invoice
Product certificates (if applicable)
If your package appears damaged, opened, or tampered with at the time of delivery:
Please do not accept the package if possible.
Take clear photos of the package.
Contact our customer support within 24 hours of the delivery attempt so we can investigate the issue with the courier partner.
While we do our best to deliver every order on time, occasional delays may occur due to courier operations, weather, public holidays, or other unforeseen events.
We appreciate your patience and will assist you in tracking your shipment whenever needed.
If you have any questions regarding your order or shipping, our customer support team is always happy to help. Please contact us through the details available on LGSJewels.com.
Customer Care Helpline:- +91-7860509581
Customer Care Email:- info@lgsjewels.com
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