Old Jewellery Exchange Policy

At LGS Jewels, we believe your old jewellery still holds value. If you wish to upgrade your collection or buy something new, you can exchange your old gold jewellery with us through a simple and transparent process.

How Our Exchange Works

1. Bring or send your old gold jewellery for evaluation.

2. Our experts will carefully check its purity and weight using standard testing methods.

3. Based on the evaluation and the current gold rate, we'll offer you an exchange value.

4. You can use this value toward purchasing any eligible jewellery from LGS Jewels.

Jewellery We Accept

We generally accept:

• Old gold jewellery

• Broken or damaged gold jewellery

• Outdated or unused gold ornaments

The jewellery does not need to be purchased from LGS Jewels.

Evaluation Process

To ensure fairness for everyone:

• Every item is tested by our experienced team.

• The final exchange value depends on the jewellery's purity, weight, condition, and the prevailing gold market rate.

• If stones, beads, or other non-gold materials are present, their weight may be excluded from the gold value calculation.

Transparency You Can Trust

We are committed to providing a clear and honest evaluation. If you have any questions during the process, our team will explain how the exchange value is calculated before you make your decision.

Important Things to Know

• A valid government-issued photo ID may be required for the exchange.

• The final exchange value is determined only after inspection and testing.

• Exchange offers may vary based on market gold prices.

• Once the exchange is completed and accepted by both parties, it cannot be cancelled or reversed.

• LGS Jewels reserves the right to decline jewellery that appears damaged beyond evaluation, altered, counterfeit, or does not meet our exchange criteria.

Need Help?

If you'd like to know whether your jewellery is eligible for exchange or have any questions, our customer support team will be happy to assist you before you visit or place an exchange request.

Thank you for choosing LGS Jewels. We look forward to helping you turn your old jewellery into something you'll love to wear again.